FAQ & shipping
Straight answers before you order
What people ask about our sauce, how ordering works, and where it ships.
Your questions
Who makes the sauce?
Our family makes it by hand in small batches. It is not made on a mass-production line.
Is it all about heat?
No. We make flavor-first sauces for people who cook at home. Heat is part of the taste, not the whole point.
What is the difference between buying once and subscribing?
Buying once is a single order. A subscription repeats so your next bottle arrives before the last one runs out. The sauce is the same either way.
How do I pay?
Payments are processed by Stripe. Your card details go to Stripe, not to us.
Where do you ship, and how long does it take?
We ship hot sauce to customers in the United States. For delivery timing to your address, send us a message and we will tell you plainly.
Can I pause or cancel a subscription?
Ask us before you subscribe and we will explain exactly how it works for your order. You can reach us on the contact page.
Can I order as a gift?
Yes, a bottle of family-made hot sauce suits anyone who cooks. If you have gift questions, write to us first.